All Things Tarun

  • 10:24:59 am on July 2, 2010 | 0
    Tags: , , , , , , ,

    Apple has released a press release regarding the iPhone 4 today. In it, Apple claims that the problem is only a software bug that erroneously displays signal strength to be reported as higher than what the user actually has in their area. Therefore…

    To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

    The bottom line: Apple is going to tell you the truth — your cell reception in your area sucks so bad that you have to hold the phone to realize how truthfully awful it is? Okay, maybe they did screw up on this. But, how does this possibly explain the speed test numbers people get when holding the phone and not holding it? Or what about the fact that a specific area apparently is the truthsayer of the phone, actually reporting that you should be getting 1 bar or no service? I would believe the claim Apple has made if the phone just randomly cuts in and out and seems unsure about the reception of an area, but why would your hand trigger anything at all? The PR seems to ignore this claim; instead, says that people love the iPhones!

    At the same time, we continue to read articles and receive hundreds of emails from users saying that iPhone 4 reception is better than the iPhone 3GS. They are delighted. This matches our own experience and testing.

    Okay, yes people are happy…but some people are extremely perturbed (granted that last exchange was fake). I’m glad Apple has come out of their shell to say something, but the court of public opinion will decide whether this patch actually worked when speed tests are actually run.

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